Booking Policy

Payment Method and Cancellation Rules

For reservation we require a deposit of 50% of the total amount. The rest is payable at check out by cash, check or credit card. (We accept VISA, MASTERCARD, AMEX, DINERS, ELO)

Check-in: If for reasons of force majeure, the guest does not attend the hotel on the first day of the reservation, the guest is obliged to communicate the fact to the Pousada, the guarantee of accommodation already confirmed extends for 24 hours.

Cancellation: It will be accepted upon request by email, at least 48 hours in advance of the beginning of the reserved period. Therefore, the return of the deposit will be made with a discount of 30% of the amount, to cover administrative expenses. If the deadline for cancellation is not respected, there will be no guarantee of the return, as the fine will be in full value of the deposit made by the guest.

Partial use of Reservation: In case of partial use of this reservation, will be charged total value of the same, according to the reserved period.